SCS Students to join call centers en masse
This afternoon the Office of International Education in collaboration with the School of Computer Science announced an exciting opportunity for all Computer Science majors. Students will be given the opportunity to provide Microsoft tech support in various call centers throughout India. This will provide them hands-on experience with both programming and customer interaction.
The system will work as follows, students will be hired at any one of the many call centers located throughout India. From there, they will be tasked to call overseas customers and, with their computer science experience, provide quality technical support. Recent statistics show that over 75% of Microsoft laptops and computers in the United States are infected with some form of computer viruses, so the help these students can provide is invaluable. To make sure the students don’t attempt to commit any wrongdoing whilst doing tech support, another call center employee will also be on the call under a pseudonym (for anonymity) and will be remotely accessing the client’s machine to make sure no wrongdoing is being committed.
Students will be expected to find their accommodations and transportation. They are also advised to expect daily hour and a half long commutes, even if their accommodations are only three miles away. However, the call centers have promised that they will cover any rickshaw costs, with students only needing to bring a receipt from the service to get compensation.
Any student who wishes to apply must have at least completed a course on the level of 15-122. In addition, mandatory training courses on how to do a Microsoft Tech Support accent and developing spice resistance are also required. It's also recommended that students who can't survive without steak, have pale skin, don't like livestock, don't like scamming the elderly, and are racist do not apply.